How to Stop Managing, Start Coaching, and Motivate Your Employees

Nicolas Bortolotti
4 min readFeb 29, 2024

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In today’s fast-paced business world, it’s more important than ever for managers to be effective communicators and motivators. When managers focus on coaching rather than managing, employees are given the opportunity to grow and develop, which leads to increased productivity and engagement.

This article will discuss the importance of coaching and how it can improve employee performance. We’ll also provide tips for managers on how to become better coaches, including establishing two-way communication, focusing on goals rather than tasks, and recognizing different learning styles.

What are some benefits of coaching employees?

There are many benefits to coaching employees, including increased employee engagement, productivity, and performance. When employees are coached, they have the opportunity to develop their skills and abilities, which leads to greater confidence and motivation. Additionally, coaching can help to create a more positive work environment, where employees feel supported and encouraged.

According to the Coaching Employees for High Performance report, employees who participated in peer coaching were 8% more engaged, 5.6% more engaged with their managers, and 2.9% more engaged overall. The report also found that employees who preferred manager-led coaching were 5.6% more engaged, while those who preferred online training were 2.9% more engaged. However, employees who preferred classroom-style learning were 2.8% less engaged and 6% less engaged when they preferred to develop in a cross-training environment.

Furthermore, effective coaching can help to improve communication between employees and managers, as well as create a clear path for career development. When employees know what is expected of them and have the support they need to succeed, they are more likely to be satisfied with their jobs and to stay with the company.

How can coaching improve employee engagement?

There are many ways in which coaching can improve employee engagement.

  1. Coaching can help to create a more open and honest communication environment between managers and employees. This is because coaching is a two-way conversation, where both the manager and the employee are able to share their thoughts and ideas. It allows employees to express their concerns and have their problems addressed directly, which can lead to a more positive and productive work environment.
  2. Coaching can help to set clear goals and expectations for employees. When employees know what is expected of them, they are more likely to be engaged and motivated.
  3. Coaching can provide employees with the necessary skills and knowledge they need to be successful. This can be done through training, development, and feedback. When employees feel that they are developing and growing in their careers, they are more likely to be engaged and satisfied with their work.
  4. Lastly, coaching can help to create a positive work environment. This can be done by fostering a sense of teamwork, cooperation, and support among employees. When employees feel like they are part of a team and that they are supported by their colleagues and managers, they are more likely to be engaged and motivated.

Let ‘s use a typical coaching scenario represent some of the elements mentioned

John, an employee at a small company, is struggling to meet his performance goals. His manager, Jane, notices this and sets up a one-on-one meeting to discuss John’s progress.

Jane: “John, I’ve noticed that you’ve been struggling to meet your performance goals. What’s going on?”

John: “I’m not sure. I’m working hard, but I just can’t seem to get it all done.”

Jane: “Well, let’s take a look at your goals and see where we can make some changes. What are you struggling with the most?”

John: “I’m having trouble with the new project. I don’t understand the requirements, and I’m not sure where to start.”

Jane: “I see. Well, let’s break down the project into smaller tasks. That might make it seem less daunting.”

John: “That’s a good idea. I think I can handle that.”

Jane: “Great. Now, let’s talk about your learning style. How do you best learn new information?”

John: “I’m a hands-on learner. I need to be able to try things out and see how they work.”

Jane: “Okay, so I’ll make sure to give you opportunities to practice what you’re learning.”

John: “Thanks, Jane. I appreciate it.”

Jane: “No problem. I’m here to help you succeed. Now, let’s set some goals for the next week. What do you think you can accomplish?”

John: “I think I can finish the first draft of the project by the end of the week.”

Jane: “That’s a great goal. I’m confident you can do it.”

John: “Thanks, Jane. I’ll do my best.”

Jane: “I know you will. And I’m here to support you every step of the way.”

John: “Thanks, Jane. I really appreciate it.”

Jane: “You’re welcome. Now, let’s get started.”

John &Jane work together to develop a plan for John to achieve his goals. John is given specific tasks to complete, and he is provided with resources and support to help him succeed. Jane checks in with John regularly to see how he is progressing, and she offers feedback and encouragement.

As a result of the coaching, John is able to make significant progress on his project. He is more confident in his ability to learn and complete tasks, and he is grateful for the support of his manager.

Conlusion

I hope this article can be useful as a motivating element to apply coaching to improve employee engagement, performance, and development. When managers take the time to coach their employees, it shows that they are invested in their success. Coaching is a two-way conversation that allows managers and employees to identify issues and solve problems together. It also provides employees with the opportunity to learn and grow. Managers should focus on giving employees feedback, setting goals, and providing opportunities for development. When employees feel supported and encouraged, they are more likely to be motivated and engaged in their work. This can lead to improved performance and results for the company.

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Nicolas Bortolotti

Technical Program Manager at Google and Engineering Researcher